Terms of sale
General Conditions of Sale – B2C Relations
Article 1: Company Identity
These general terms and conditions of sale govern all sales concluded on the website www.michai.fr (hereinafter referred to as “the Site”) by Michai, a Société par Actions Simplifiée (SAS), registered in the Commercial and Companies Register under number 940 683 105 at R.C.S Cannes.
The registered office of the company is located at:
SAS RIKO
226 Boulevard des Roses, Mandelieu,06210
Intra-Community VAT number: FR03940683105
Email: michailattepro@gmail.com
Article 2: Subject of the General Conditions of Sale
The purpose of these general terms and conditions of sale is to define the rights and obligations of the parties in connection with the sale of products offered on the website www.michai.fr, in particular the beverage powder made from tea, cinnamon, cardamom, ginger, star anise and pepper. They apply to all orders placed on the site by a consumer.
Article 3: Products
The products sold on the site are powders intended for consumption in the form of beverages. They are presented on the site with the essential characteristics. The company Michai undertakes to supply products in accordance with the description made on the site.
Article 4: Order process
Any order on the site is subject to consultation and acceptance of these General Conditions of Sale.
The order becomes firm and definitive upon validation of the order by the customer after confirmation of payment. A confirmation email will be sent to the customer with the summary of his order.
Article 5: Prices and delivery costs
The prices of the products are indicated in euros, all taxes included (TTC), excluding shipping costs.
The shipping costs are calculated according to the delivery address and are added to the price of the products. Delivery is made in metropolitan France only (excluding DOM-TOM and countries outside the EU)
The delivery costs are clearly indicated to the customer before the validation of the order.
Article 6: Payment Terms
The payment of products is made online via the secure payment methods offered on the site.
The client’s banking information is protected by bank-level security protocols. No banking information is stored by Michai.
Article 7: Delivery
The delivery of products is only made in metropolitan France. No deliveries are made outside the euro zone or in the DOM-TOM.
Delivery times are estimated at 3 to 5 working days from receipt of payment. These times may vary depending on product availability.
Products are shipped after confirmation of payment and subject to stock availability.
Article 8: Right of withdrawal and returns
In accordance with French law, the customer has a right of withdrawal of 14 days from receipt of the products to return his order, without having to justify reasons or pay penalties, except for the return costs which are the responsibility of the customer.
Products must be returned in their original condition and packaging, unopened and unused. Products returned open or damaged will not be accepted.
The prices of the products are indicated in euros, all taxes included (TTC), excluding shipping costs.
The shipping costs are calculated according to the delivery address and are added to the price of the products. Delivery is made in metropolitan France only (excluding DOM-TOM and countries outside the EU)
The delivery costs are clearly indicated to the customer before the validation of the order.
Article 6: Payment Terms
The payment of products is made online via the secure payment methods offered on the site.
The client’s banking information is protected by bank-level security protocols. No banking information is stored by Michai.
Article 7: Delivery
The delivery of products is only made in metropolitan France. No deliveries are made outside the euro zone or in the DOM-TOM.
Delivery times are estimated at 3 to 5 working days from receipt of payment. These times may vary depending on product availability.
Products are shipped after confirmation of payment and subject to stock availability.
Article 8: Right of withdrawal and returns
In accordance with French law, the customer has a right of withdrawal of 14 days from receipt of the products to return his order, without having to justify reasons or pay penalties, except for the return costs which are the responsibility of the customer.
Products must be returned in their original condition and packaging, unopened and unused. Products returned open or damaged will not be accepted.
The refund will be made within 14 days of receipt of returned products, on the original payment method.
Article 9: Legal guarantee of compliance
The products sold benefit from the legal guarantee of conformity under articles L. 217-4 and following of the Consumer Code. In case of lack of conformity, the customer can request a replacement or refund of the products concerned.
Article 10: Liability
Michai cannot be held responsible for indirect damages related to the use of purchased products (loss of profit, data, luck).
Michai shall not be liable in the event of force majeure, failure to deliver or other events beyond the reasonable control of the company.
Article 11: Personal data
The information collected in connection with the order is necessary for its processing. They are intended exclusively for the company Michai.
The customer has a right of access, rectification and deletion of his personal data by contacting the customer service.
For more details on the processing of personal data, please consult our Privacy Policy.
Article 12: Amendments to the GTC
Michai reserves the right to modify these General Terms and Conditions of Sale at any time. The new GCS will be applicable as of their posting on the site, but they will not apply to orders already placed.
Article 13: Disputes and applicable law
These terms are governed by French law. In the event of a dispute, the customer may contact Michai’s customer service to try to resolve the dispute amicably. In the absence of agreement, the competent courts shall be those of Michai’s registered office in Mandelieu.
Article 9: Legal guarantee of compliance
The products sold benefit from the legal guarantee of conformity under articles L. 217-4 and following of the Consumer Code. In case of lack of conformity, the customer can request a replacement or refund of the products concerned.
Article 10: Liability
Michai cannot be held responsible for indirect damages related to the use of purchased products (loss of profit, data, luck).
Michai shall not be liable in the event of force majeure, failure to deliver or other events beyond the reasonable control of the company.
Article 11: Personal data
The information collected in connection with the order is necessary for its processing. They are intended exclusively for the company Michai.
The customer has a right of access, rectification and deletion of his personal data by contacting the customer service.
For more details on the processing of personal data, please consult our Privacy Policy.
Article 12: Amendments to the GTC
Michai reserves the right to modify these General Terms and Conditions of Sale at any time. The new GCS will be applicable as of their posting on the site, but they will not apply to orders already placed.
Article 13: Disputes and applicable law
These terms are governed by French law. In the event of a dispute, the customer may contact Michai’s customer service to try to resolve the dispute amicably. In the absence of agreement, the competent courts shall be those of Michai’s registered office in Mandelieu.
General Conditions of Sale – B2B Relations
These General Terms and Conditions of Sale (GTC) govern the sales of products and services provided by Michai (hereinafter referred to as «the Company») with its professional clients. By validating an order, the professional customer accepts without reservation these GCS.
1. Definition of contracting parties
The contract is concluded between the company Michai, a company registered under number 940 683 105 at R.C.S Cannes and its professional client, hereinafter referred to as «the Client». The Client declares to be a professional acting in the context of his commercial or professional activity.
2. Terms of payment
• Payment terms: Unless otherwise specified in the specific contract, payments must be made within 30 days of the date of the invoice.
• Discount: No discount is granted in case of advance payment.
• Penalties for late payment: In case of late payment, penalties for late payment will be applied in accordance with article L. 441-6 of the French Commercial Code, at a rate of 0.03% per day of delay.
These General Terms and Conditions of Sale (GTC) govern the sales of products and services provided by Michai (hereinafter referred to as «the Company») with its professional clients. By validating an order, the professional customer accepts without reservation these GCS.
1. Definition of contracting parties
The contract is concluded between the company Michai, a company registered under number 940 683 105 at R.C.S Cannes and its professional client, hereinafter referred to as «the Client». The Client declares to be a professional acting in the context of his commercial or professional activity.
2. Terms of payment
• Payment terms: Unless otherwise specified in the specific contract, payments must be made within 30 days of the date of the invoice.
• Discount: No discount is granted in case of advance payment.
• Penalties for late payment: In case of late payment, penalties for late payment will be applied in accordance with article L. 441-6 of the French Commercial Code, at a rate of 0.03% per day of delay.
3. Exclusion of the right of withdrawal
In accordance with article L.121-21 of the Consumer Code, the right of withdrawal does not apply to professional customers. Consequently, the Customer will not be able to cancel an order once it has been validated, unless prior written agreement of the company Michai.
In accordance with article L.121-21 of the Consumer Code, the right of withdrawal does not apply to professional customers. Consequently, the Customer will not be able to cancel an order once it has been validated, unless prior written agreement of the company Michai.
4. Jurisdiction
In the event of a dispute relating to the interpretation or execution of these GTC, the competent court shall be that of the registered office of the company Michai, namely [city, country], even in the case of plurality of defendants or warranty appeals.
5. Warranties and responsibilities
• Legal guarantee: The products supplied by Michai are guaranteed against hidden defects in accordance with the legal provisions in force.
• Limitation of liability: Michai’s liability can only be incurred in case of proven fault and will be limited to the amount of the order concerned. Under no circumstances can Michai be held responsible for indirect losses or non-material damages.
6. Intellectual property
All intellectual property rights relating to the products and services provided by Michai remain the exclusive property of Michai. No right of reproduction, distribution or exploitation of the products or services may be granted to the Customer, except as specifically agreed between the parties.
7. Force majeure
Michai cannot be held responsible for the non-performance of its contractual obligations in case of force majeure, as defined by the jurisprudence. In case of force majeure, Michai will inform the Customer as soon as possible.
8. Other specific conditions
The specific conditions applicable to each order may be specified in ancillary contracts. In the event of a conflict between the GTC and a particular contract, the latter shall prevail.