Privacy policy
This privacy policy explains how Michaï (the “Site”, “we”, “our” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on www.michai.fr (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this privacy policy, “you”, “your” and “your” mean you as a user of the Services, whether you are a customer, a website visitor or other person whose information we have collected in accordance with this Privacy Policy.
1.How we collect and use your personal information
In order to provide the Services, we collect personal information about you from various sources as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service and protect or defend the Services, our rights and the rights of our users or others.
2. Collect of Information
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies you, relates to you, describes you or may be associated with you. The following sections describe the specific categories and types of personal information we collect.
We use cookies to collect information about your browsing on our site in order to offer you a better experience. You can manage your cookie preferences at any time.
3.Information we collect directly from you
We collect personal information that you provide to us when you place an order, sign up for our newsletter, or interact with our site. This information may include:
Contact details including your name, address, telephone number and e-mail.
Order information including your name, billing address, shipping address, payment confirmation, email and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer service information including information you choose to include in your communications with us, for example when you send a message through the Services.
Payment information: credit card details or other payment methods, depending on the chosen method of payment.
Browsing information: IP address, browser type, browsing history, and site usage preferences.
Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but it may prevent you from using or accessing these features.
For professionals:
Company name, Corporate name, SIREN or SIRET number, contact details (surname, first name,email,telephone), billing and shipping address, order and transaction information.
1.How we collect and use your personal information
In order to provide the Services, we collect personal information about you from various sources as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service and protect or defend the Services, our rights and the rights of our users or others.
2. Collect of Information
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies you, relates to you, describes you or may be associated with you. The following sections describe the specific categories and types of personal information we collect.
We use cookies to collect information about your browsing on our site in order to offer you a better experience. You can manage your cookie preferences at any time.
3.Information we collect directly from you
We collect personal information that you provide to us when you place an order, sign up for our newsletter, or interact with our site. This information may include:
Contact details including your name, address, telephone number and e-mail.
Order information including your name, billing address, shipping address, payment confirmation, email and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer service information including information you choose to include in your communications with us, for example when you send a message through the Services.
Payment information: credit card details or other payment methods, depending on the chosen method of payment.
Browsing information: IP address, browser type, browsing history, and site usage preferences.
Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but it may prevent you from using or accessing these features.
For professionals:
Company name, Corporate name, SIREN or SIRET number, contact details (surname, first name,email,telephone), billing and shipping address, order and transaction information.
4.Information we collect about your use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies («Cookies»). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address and other information relating to your interaction with the Services.
5.Information we obtain from third parties
Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processing organizations, which collect payment information (e.g. bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services that you have requested, in order to perform the contract we have entered into with you.
When you visit our Site, open or click on the emails we send to you, or interact with our Services or our advertisements, us, or third parties we work with, We may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies («Cookies»). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address and other information relating to your interaction with the Services.
5.Information we obtain from third parties
Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processing organizations, which collect payment information (e.g. bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services that you have requested, in order to perform the contract we have entered into with you.
When you visit our Site, open or click on the emails we send to you, or interact with our Services or our advertisements, us, or third parties we work with, We may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.
Any information we obtain from third parties will be processed in accordance with this privacy policy. See also the section below, Website and Third Party Links.
6. Use of Information
Provision of Products and Services. We use your personal information to provide you with the Services in order to perform the contract that we have entered into with you, including to process your payments, fulfill your orders, send you account notifications, your purchases, returns, exchanges or other transactions, to create, maintain and manage your account, arrange shipping, facilitate any returns and exchanges as well as other features and functionalities related to your account. We can also improve your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will treat your information as set out in its privacy policy and consumer privacy policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, SMS or postal mail, and to show you advertisements for products or services. This may include the use of your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest to sell our products, pursuant to Art. 6 (1) (f) of the GDPR.
6. Use of Information
Provision of Products and Services. We use your personal information to provide you with the Services in order to perform the contract that we have entered into with you, including to process your payments, fulfill your orders, send you account notifications, your purchases, returns, exchanges or other transactions, to create, maintain and manage your account, arrange shipping, facilitate any returns and exchanges as well as other features and functionalities related to your account. We can also improve your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will treat your information as set out in its privacy policy and consumer privacy policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, SMS or postal mail, and to show you advertisements for products or services. This may include the use of your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest to sell our products, pursuant to Art. 6 (1) (f) of the GDPR.
Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activities. If you choose to use the Services and create an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password or other access information. If you think your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest to ensure the security of our website for you and other customers, in accordance with art. 6 (1) (f) of the GDPR.
Communicate with you and improve the Services. We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, to provide you with efficient services and to maintain our business relationship with you according to Art. 6 (1) (f) of the GDPR.
For professionals:
Communicate with you and improve the Services. We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, to provide you with efficient services and to maintain our business relationship with you according to Art. 6 (1) (f) of the GDPR.
For professionals:
- Order processing and contract management: You collect the information necessary to process orders and manage the business relationship.
- Billing and payment management: You need to collect the necessary data for invoicing and payment processing.
- Service improvement: Data can be used to personalize the customer experience, respond to support requests or provide tailored offers.
- B2B communication: You can use the data to send commercial information, newsletters or special offers.
Data retention for professionals:
In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legitimate purposes and other reasons subject to this privacy policy. This may include:
From suppliers or other third parties who perform services on our behalf (e.g. IT management, payment processing, data analysis, customer service, cloud storage, order processing and shipping).
Business and marketing partners to provide you with services and advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you ask us to disclose or otherwise consent to us disclosing certain information to third parties, for example to ship products to you or through your use of social media widgets or ID integrations, with your consent.
With our affiliates or within our group of companies, in our legitimate interest to run a successful business.
In the course of a commercial transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or third parties.
- Contract data: Stored for the duration of the contract and, after its end, for 10 years (depending on tax and commercial obligations).
- Billing data: Kept for the legal retention period (usually 10 years for tax reasons).
In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legitimate purposes and other reasons subject to this privacy policy. This may include:
From suppliers or other third parties who perform services on our behalf (e.g. IT management, payment processing, data analysis, customer service, cloud storage, order processing and shipping).
Business and marketing partners to provide you with services and advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you ask us to disclose or otherwise consent to us disclosing certain information to third parties, for example to ship products to you or through your use of social media widgets or ID integrations, with your consent.
With our affiliates or within our group of companies, in our legitimate interest to run a successful business.
In the course of a commercial transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or third parties.
we have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above, under the headings "How we collect and use your personal information" and "Sharing information" :
Category:
Identifiers such as basic contact details and certain order and account information
Commercial information such as order information, purchase information and customer service information
Internet or other similar network activity, such as usage data
Geolocation data such as locations determined by an IP address or other technical measures
Category of recipients:
• Suppliers and third parties that provide services on our behalf (such as internet service providers, payment processors, order processing partners, customer service partners and data analytics providers)
• Business and marketing partners
• Affiliates
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
Category:
Identifiers such as basic contact details and certain order and account information
Commercial information such as order information, purchase information and customer service information
Internet or other similar network activity, such as usage data
Geolocation data such as locations determined by an IP address or other technical measures
Category of recipients:
• Suppliers and third parties that provide services on our behalf (such as internet service providers, payment processors, order processing partners, customer service partners and data analytics providers)
• Business and marketing partners
• Affiliates
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of performing advertising and marketing activities as follows.
We do not sell, trade or rent your personal information to third parties. However, we may share your information with external service providers to:
Payment processing: our payment partners process information related to financial transactions.
Delivery of products: we share your delivery address with the transport services to ensure the proper receipt of your order.
All our partners are required to respect the confidentiality of your information.
8. Protection of Information
Please be aware that no security measure is perfect or inviolable and we cannot guarantee “absolute safety”. In addition, any information you send us may not be secure during transit. We recommend that you do not use unsecured channels to provide us with sensitive or confidential information.
The length of time we keep your personal information depends on a number of factors, such as whether or not we need this information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
We do not sell, trade or rent your personal information to third parties. However, we may share your information with external service providers to:
Payment processing: our payment partners process information related to financial transactions.
Delivery of products: we share your delivery address with the transport services to ensure the proper receipt of your order.
All our partners are required to respect the confidentiality of your information.
8. Protection of Information
Please be aware that no security measure is perfect or inviolable and we cannot guarantee “absolute safety”. In addition, any information you send us may not be secure during transit. We recommend that you do not use unsecured channels to provide us with sensitive or confidential information.
The length of time we keep your personal information depends on a number of factors, such as whether or not we need this information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
9. Your Rights
Depending on where you live, you may have all or some of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in some cases refuse your request as permitted by law.
Depending on where you live, you may have all or some of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in some cases refuse your request as permitted by law.
- Right to access/know: You may have the right to request access to personal information we hold about you, including details of how we use and share your information.
- Right to delete: You may have the right to request that we delete personal information we hold about you.
- Right to correction: You may have the right to request that we correct any personal information we hold about you.
- Right to portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to opt-out of sale, sharing or targeted advertising: You may have the right to ask us not to “sell” or “share” your personal information or to opt-out of processing your personal information for purposes deemed to be "targeted advertising" as defined in privacy laws. Please note that if you visit our Site while the Global Privacy Control (GCP) opt-out preference signal is enabled, depending on where you are located, we will automatically treat this as a “sell” or “share” opt-out request for the device and browser you use to visit the Site.
- Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal consent: Where we rely on your consent to process your personal information, you may have the right to withdraw said consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Management of communication preferences: We may send you promotional emails that you can opt out of at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those related to your account or orders that you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact information below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before giving a substantial response to the request. In accordance with applicable laws, you may appoint an authorized agent to make applications on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf and may require that you verify your identity directly with us. We will respond to your request as soon as possible, as required by applicable law.
10. Cookies
Like many websites, we use cookies on our Site. For specific information on the cookies we use in connection with our shop operation with Shopify, go to https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics and better understand users' interaction with the Services (in our legitimate interest of administering, improving and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site in order to better tailor services, products and advertisements on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or reject cookies through your browser controls. Please keep in mind that deleting or blocking cookies may impair your user experience and result in certain Services, including some general features and functionality, not functioning properly or being unavailable. In addition, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
Like many websites, we use cookies on our Site. For specific information on the cookies we use in connection with our shop operation with Shopify, go to https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics and better understand users' interaction with the Services (in our legitimate interest of administering, improving and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site in order to better tailor services, products and advertisements on our Site and other websites.
Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or reject cookies through your browser controls. Please keep in mind that deleting or blocking cookies may impair your user experience and result in certain Services, including some general features and functionality, not functioning properly or being unavailable. In addition, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
11.Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to unaffiliated sites that we do not control, you should review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of the information found on these sites. Information you provide on public or semi-public areas, including information you share on third party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without our use or that of a third party being limited. The fact that we include such links does not in itself imply endorsement of the content of those platforms or their owners or operators, except in the situations set out in the Services.
12.Data on children
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request deletion.
As of the effective date of this privacy policy, we do not actually know that we are “sharing” or “selling” (as defined by applicable law) personal information from individuals under the age of 16.
13.Claims
If you have any complaints about how we handle your personal information, please contact us using the details provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us using the contact details given belowbelow, or file your complaint with your local data protection authority. For the EEA, you can find a list of data protection supervisory authorities here.
14. Changes to the Privacy Policy
We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised privacy policy on the Site, update the “Last Updated” date and take any other action required by applicable law.
15. Contact
If you have any questions about our privacy practices or this privacy policy, or wish to exercise any of your rights, please send us an e-mail to michailattepro@gmail.com or contact us at 226 boulevard des roses, Mandelieu-la-Napoule, 06210, FR.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal information.
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Last updated: March 8, 2025
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to unaffiliated sites that we do not control, you should review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of the information found on these sites. Information you provide on public or semi-public areas, including information you share on third party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without our use or that of a third party being limited. The fact that we include such links does not in itself imply endorsement of the content of those platforms or their owners or operators, except in the situations set out in the Services.
12.Data on children
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request deletion.
As of the effective date of this privacy policy, we do not actually know that we are “sharing” or “selling” (as defined by applicable law) personal information from individuals under the age of 16.
13.Claims
If you have any complaints about how we handle your personal information, please contact us using the details provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us using the contact details given belowbelow, or file your complaint with your local data protection authority. For the EEA, you can find a list of data protection supervisory authorities here.
14. Changes to the Privacy Policy
We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised privacy policy on the Site, update the “Last Updated” date and take any other action required by applicable law.
15. Contact
If you have any questions about our privacy practices or this privacy policy, or wish to exercise any of your rights, please send us an e-mail to michailattepro@gmail.com or contact us at 226 boulevard des roses, Mandelieu-la-Napoule, 06210, FR.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal information.
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Last updated: March 8, 2025